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COVID-19 Protocols

2020 / 2021 Winter Operations

More than ever, there is an increased interest and desire for fresh air activities. Let's keep our season safe!

Mark Arendz Provincial Ski Park at Brookvale will open for the 2020/2021 ski season; however, operations will look different than in the past. PEI Provincial Parks is working closely with the Chief Public Health Office to ensure that proper protocols and adaptations are in place to limit the spread of Covid-19 and to keep guests safe and secure, while enjoying everything the park has to offer. We hope this information helps you make an informed decision; hope to see you at the park this winter.

ENTERING THE ALPINE AND NORDIC VENUES

As guests enter the parking lot at both the alpine and Nordic venues, staff will request contact information and ask Covid-19 screening questions. At the alpine venue, there will be dedicated entry and exit points off the main highway.

FACE COVERINGS

Face coverings are mandatory at the Mark Arendz Provincial Ski Park at Brookvale. No one is permitted at any park venue without one. All guests, aged 2 and older, and staff are required to wear a face covering, as follows:

  • when arriving to the park at the point of exiting your vehicle;
  • during check-in
  • when walking around any part of alpine and Nordic venues;
  • when loading and riding chairlifts;
  • inside all buildings (except when eating or drinking); and
  • during all ski and snowboard lessons.

Guest, staff and community safety is our top priority. Face coverings are one public health measure to stay safe and healthy.

SANITIZATION AND PHYSICAL DISTANCING

Increased cleaning and sanitization protocol and scheduled cleanings are in place for all areas of the park. Products used are recommended by Health Canada as being effective against the Covid-19 virus.  

  • There are hand sanitization stations at all indoor facilities. 
  • Physical barriers are installed where two-metre spacing is not possible, as well as one-way directional signage. 
  • Practice physical distancing of at least two-metres with guests who are not in your party. Follow one-way signage, where indicated.  
  • Follow good sanitary practices by washing and sanitizing your hands often, avoid touching your face, and sneeze or cough into your elbow. 

 

TICKET SALES & RETAIL

  • At the alpine venue, only guests renting equipment are permitted inside the rental shop.
  • Outside ticket windows are used for lift ticket sales. Please use contactless tap payment, if possible.
  • Face masks, goggles and hand warmers are available for purchase at the alpine venue ticket windows.
  • Physical distancing is in place for all lines.

 

LIFTS

Expect to spend more time in the lift line due to new protocols, as follows:

  • Family and friend bubbles are encouraged to load together.
  • Single skiers and doubles may choose to ride alone.
  • There is a family and friends line to fill a chair (subject to change based on the situation). 
  • Physical distancing will be enforced; avoid congregating at the tops of lifts with guests not in your party.

Lift attendants who may need to physically assist with loading and/or unloading wear personal protective equipment, including masks.

RENTALS

  • At the alpine rental shop, expect to line up outside. A numbering system for rentals will be used if necessary.
  • Hand sanitizing is required upon entry to the rental area. 
  • Guest occupancy has been reduced at both the alpine and Nordic rental shops. Each area is reconfigured to allow for physical distancing and limited contact with staff and other guests. 
  • All rental equipment is fully cleaned and disinfected between each use.

 

SNOW SCHOOL

  • Snow school participants must answer self-health screening questions prior to starting a lesson. 
  • Staggered lesson times are in place for all snow school programs.  
  • Parents of snow school students are not permitted to use the upstairs lodge during lessons.
  • Capacity of group programs is limited this season.
  • Private lessons require pre-booking 24 hours in advance.

 

LODGE ACCESS - ALPINE

Staff will enforce occupancy numbers and Covid-19 protocols, as follows:

  • Hand sanitizing required upon entry to lodge.
  • At the alpine lodge, full canteen service not open this season. Vending machines, located upstairs, offer a selection of snacks.
  • Access to downstairs lodge area is limited to washrooms and main office only.
  • Upstairs occupancy is reduced to 50 people (subject to change based on updates from Chief Public Health Office). Due to this reduced capacity, guests are asked not to linger in the upstairs lodge area. Guests are asked to use the facility for a quick break and warm-up and then move along so that other guests may do the same. If possible, guests are asked to use their vehicle for a break.
  • No gear is permitted in the upstairs lodge. All storage areas are closed. With no area to store and/or change into gear, guests are asked to change in their vehicle, whenever possible.

 

LODGE ACCESS - NORDIC

Staff will enforce occupancy numbers and Covid-19 protocols, as follows:

  • Hand sanitizing required upon entry to lodge.
  • Access to washrooms only. The kitchen is closed and seating is not available.
  • Occupancy to the wax hut is posted.
  • Guests are asked to take breaks in their vehicle, whenever possible.

 

REPAIR SHOP

Tunings and repair services not available this season.

LOCKER ROOM

Yearly lockers and shoe cubbies not be available for this season. Guests are asked to store personal items in their vehicles.

REFUND POLICY

If the park is unable to open for the season due to Covid-19 restrictions, refunds will be offered for purchases made pre-season. In the event that the park must shut down for an extended period of time during the season, a pro-rated credit for next season or a pro-rated refund will be offered. This will apply to all season passes and snow school registrations.

GENERAL HEALTH & SAFETY

Guests are asked to self-assess and not visit the park if feeling unwell.  Any staff or guest who exhibits COVID-19 symptoms at the park will be asked to go home immediately.  

Physical distancing measures and signage are in place throughout the park. Guests and staff are asked to follow one-way signage, where indicated.  

COVID-19 policies for the Mark Arendz Provincial Ski Park at Brookvale may need to be adjusted throughout the season. Staff is committed to providing guests with up-to-date information.

Questions? Please call the Mark Arendz Provincial Ski Park at Brookvale: 902-658-7862

(Dated: November 26, 2020)